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Water care

Chemical feeders, test kits and water care

Feeders, testing and the parts that keep your water right, matched to the equipment you have.

Last updated · Reviewed by the Pool Helpline tech team

Two safe first checks

  • Test the water with a fresh kit or strips. CDC says to test chlorine and pH at least twice a day when the pool is in use.
  • Check the feeder's lid, O-ring and dial for cracks or blockages.

Still not sure? Show a pool tech on a short video call before you buy, so you only order the part you need.

Which part? Common symptoms

What you're seeingParts often involved
Feeder lid leaks or won't sealLid O-ring, lid
No chlorine from tabletsFeeder dial or check valve, or water flow
Readings you don't trustExpired reagents or strips
Controller readings driftpH or ORP probe (tech check first)

Chemical feeders, test kits and water care we source

Chlorine & bromine feeders

Inline and offline tablet feeders, floaters, and their lids, O-rings and valves.

Common sign: Cracked feeder, leaking lid, or no chlorine from tablets.

Test kits, reagents & strips

Drop test kits, replacement reagents, test strips and digital testers.

Common sign: Reagents expired, or readings you don't trust.

Chemical controllers, pumps & sensors

pH and ORP controllers, peristaltic pumps, probes and tubing (installed by a qualified tech).

Common sign: Readings drift, or the feed pump won't run.

Ozone & UV systems

Ozone generators, UV units, lamps and their parts.

Common sign: Unit shows a fault, or the lamp is past its rated life.

What to send us

The label on the feeder or controller, the kit name or reagent numbers, and your latest test results.

Where to find the model and part numbers

  • Feeders and chemical controllers have a label on the body with the model.
  • For test kits, send the kit name or reagent numbers on the bottles.
  • Probes and sensors have a part number printed on the body or cable.

Brands we source and help find chemical feeders, test kits and water care for

  • Pentair
  • Hayward
  • Taylor
  • LaMotte
  • Stenner

Common questions

How often should I replace test reagents?

Reagents and strips expire. Check the date on the bottle or container, and replace them when they're past it.

Why is my water cloudy or green when the feeder is full?

Water problems have many causes, from filtration to pH. Start with our cloudy and green water guides, and a tech can go through your test results on a video call.

Can I return a chemical controller or probe?

Controllers and probes are electrical parts, and electrical parts and special orders can't be returned once ordered. A tech confirms the fault with you before you pay.

Related guides

Sources

Brand names are trademarks of their owners. We're an independent parts and support service, not affiliated with, endorsed by or an authorized dealer for any manufacturer. These are brands we source and help find parts for. Availability depends on the part and model, and your quote confirms it.

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